Executive Assistant (HR & PM Support) for a Global E-commerce Company (Remote, Full Time, LATAM preferred) About the Company We’re hiring on behalf of our client, one of the fastest-growing e-commerce companies partnering with diverse, high-quality brands to scale on Amazon. With five US. locations and over a decade of success, they’ve been one of the largest and most dynamic online resellers in the country. Headquartered in Minneapolis with a global operations footprint, the company is rapidly expanding its brand partnerships and marketplace dominance. About the Role We’re looking for an Executive Assistant with HR & Project Management responsibilities to serve as the operational backbone for the CEO and leadership team. You’ll manage mission-critical priorities, track strategic goals, oversee recruitment of A-level talent, and maintain budget visibility across executive initiatives. This is a high-visibility role with direct access to top-level decision-making, ideal for a detail-oriented, resourceful operator who thrives on anticipating needs, solving problems proactively, and delivering measurable results. For the right performer, this role offers a clear runway to become Chief of Staff. Why This Role Matters The Executive Assistant ensures the CEO’s time is optimized, the company’s HR and operational systems are running smoothly, and projects are delivered on time. By driving cross-company alignment and implementing high-impact systems, this role directly improves organizational efficiency, retention, and growth. What You'll Achieve 1. Executive Support ~25% of your time ⦁ Manage CEO inbox, calendar, and communications to ensure alignment with strategic goals ⦁ Prioritize and resolve urgent matters, saving the CEO hours each week ⦁ Organize travel, retreats, and events (flights, accommodations, logistics) 2. HR Operations ~25% of your time ⦁ Lead recruitment, onboarding, payroll, and offboarding processes ⦁ Consistently identify and hire A-level players across departments ⦁ Administer benefits and respond to employee queries ⦁ Roll out company-wide HR processes and recognition programs 3. Project & OKR Management ~20% of your time ⦁ Track OKRs and strategic goals across leadership teams ⦁ Maintain live dashboards for HR, projects, and executive priorities ⦁ Drive accountability and ensure deliverables are completed on time 4. System Implementation & Change Management ~15% of your time ⦁ Lead implementation of HR ERP modules in Odoo (HRIS + ATS) ⦁ Ensure 100% adoption across recruitment, onboarding, travel, and salary workflows ⦁ Document SOPs, build scalable workflows, and improve efficiency 5. Culture, Engagement & Vendor Relations ~15% of your time ⦁ Launch employee recognition and engagement initiatives, aiming for eNPS 60+ ⦁ Manage vendor and partner relationships on behalf of the CEO ⦁ Drive culture-building activities that reduce regrettable turnover How Your Success Will Be Measured ⦁ Time-to-hire: Maintain 30 days for top 5 continuous roles ⦁ CEO time reallocation: Free up 10+ hours per week within 90 days ⦁ System adoption: Fully functional HRIS & ATS by Q4 with 100% adoption ⦁ Task completion: >85% on-time ClickUp task completion company-wide ⦁ Engagement: 80%+ participation in recognition programs and 60+ eNPS ⦁ Retention: 40% reduction in regrettable turnover Core Competencies ⦁ Anticipatory Thinking – Identifies and resolves issues before escalation ⦁ Confidentiality & Discretion – Handles sensitive information with care ⦁ Organization – Manages multiple high-priority projects simultaneously ⦁ Adaptability – Thrives in fast-paced, high-growth environments ⦁ Collaboration – Works seamlessly with executives, HR, and project teams ⦁ Continuous Improvement – Constantly improves systems and processes Necessary Skills ⦁ 5+ years in Executive Assistant, Chief of Staff, or senior operational support roles ⦁ Proven HR administration experience (recruitment, payroll, benefits, onboarding/offboarding) ⦁ Track record managing cross-department projects with timely delivery ⦁ Advanced calendar and inbox management for C-level executives ⦁ Proficiency in ClickUp (or similar PM tools), Google Workspace, Microsoft 365, Slack, HRIS platforms ⦁ Strong written and verbal communication skills in English ⦁ Process documentation and workflow mapping experience ⦁ Change management and system implementation experience (HRIS/ERP) ⦁ Tech savvy with ability to learn and adopt new tools quickly ⦁ Negotiation skills with vendors or service providers Nice-to-Have ⦁ PMP, PRINCE2, or other PM certification ⦁ Experience in e-commerce, retail, logistics, or Amazon seller operations ⦁ Event logistics management (retreats, tradeshows, executive offsites) ⦁ Employee engagement and recognition program design Core Values 1. Great Character – Act with integrity and professionalism 2. Competitive Greatness – Urgency to do great work and move forward 3. Value Driven – Resourceful, maximizing results with available resources 4. Team Spirit – Hustle, collaborate, and maintain high morale The Offer ⦁ Full-time, remote-first role, aligned with US Central Time (CT); LATAM candidates preferred due to time zone alignment ⦁ Compensation: $9–$12/hour gross ($1440 - $1920/month) ⦁ Independent Contractor engagement (you’ll be responsible for your taxes) ⦁ Unlimited PTO and freedom to work without micromanagement ⦁ Direct reporting to the CEO with a clear path to Chief of Staff ⦁ Free and discounted access to tens of thousands of products ⦁ Strong company culture with high employee satisfaction (check Glassdoor & Indeed reviews) Hiring Process 1. Jobzzard AI rating 2. Initial interview (with Jobzzard) 3. 1st Client interview 4. Test task (if applicable) or a personality test 5. Reference check 6. Final decision and offer