Campaign Manager for a US Marketing Agency (Remote, Full Time) About the Company We’re hiring on behalf of a fast-growing marketing agency specializing in B2C customer retention and customer analytics in the cannabis industry. The team is data-driven, high-output, and passionate about creating marketing campaigns that strengthen customer loyalty and improve overall client performance. About the Role We’re looking for a Campaign Manager who will be the key link between clients and the internal marketing team. In this role, you’ll oversee the smooth execution of email and SMS campaigns, from brief to launch, ensuring deadlines are met, deliverables are accurate, and clients feel supported every step of the way. This is a client-facing position where excellent English communication is essential. The role blends project management, client success, and marketing coordination, making sure that every campaign runs without errors and aligns with client goals. Why This Role Matters The Campaign Manager ensures that all client campaigns are executed flawlessly and on time. By coordinating with internal teams and serving as the client’s main point of contact, this role directly impacts client satisfaction, retention, and campaign results. What You'll Achieve 1. Client Relationship Management ~30% of your time ⦁ Serve as the primary point of contact for assigned accounts ⦁ Communicate regularly and clearly with clients on campaign status and updates ⦁ Manage onboarding for new clients 2. Campaign Coordination & Quality Control ~30% of your time ⦁ Work closely with Email Marketers and Graphic Designers to deliver campaigns ⦁ Approve test campaigns before client delivery ⦁ Spot-check campaign platforms to ensure proper setup (naming conventions, audiences, attribution, discounts) 3. Process & Project Management ~25% of your time ⦁ Update internal client pages when scope changes occur ⦁ Assign and track tasks across the campaign team to meet deadlines ⦁ Implement and maintain client success guidelines 4. Campaign Performance Support ~15% of your time ⦁ Collaborate with the campaign team to monitor campaign performance ⦁ Create ready-to-use campaign briefs using AI tools ⦁ Suggest and implement improvements for campaign processes How Your Success Will Be Measured 1. Client satisfaction and retention rate 2. Accuracy and error-free campaign execution 3. Timeliness of campaign delivery 4. Effective communication between clients and the internal team 5. Contribution to improved campaign results Core Competencies ⦁ Attention to Detail – Ability to catch errors before they reach the client ⦁ Client Communication – Clear, professional, and proactive communication(English C1 level) ⦁ Organization – Able to manage 10+ client accounts and multiple ongoing campaigns ⦁ Adaptability – Responds calmly and productively to client feedback and changing priorities ⦁ Collaboration – Works effectively across multiple teams (design, marketing, operations) ⦁ Continuous Improvement – Actively seeks ways to improve workflows, processes, and campaign outcomes Necessary Skills ⦁ Proven experience managing 10+ client accounts in marketing or project management ⦁ Proficiency in Notion (or similar project management tools) ⦁ Familiarity with Gmail, Slack, and AI tools for campaign workflows ⦁ Basic graphic/image handling knowledge (jpeg, png, GIF, webp) ⦁ Strong written and verbal English communication skills ⦁ Ability to handle blunt feedback constructively ⦁ Enthusiastic, organized, and detail-oriented personality The Offer ⦁ Remote-first work, full-time, aligned with standard EST hours (9am-5pm EST) ⦁ Competitive monthly compensation ($2,600–$3,000 gross) ⦁ Independent Contractor (you’ll be responsible for your own taxes) ⦁ Opportunity to own client relationships and shape campaign success ⦁ Collaborative and fast-paced agency environment ⦁ Transparent processes and clear playbooks Hiring Process: 1. Jobzzard AI rating 2. Initial interview (with Jobzzard) 3. 1st Client interview 4. Test task (if applicable) 5. Final decision and an offer